Terms and Conditions

SALE ITEMS

There is no refund or exchange on sale items unless faulty. Please choose carefully and check the sizing chart prior to purchase to avoid disappointment. If you are unsure of your size, please contact us here.

PRE-ORDERS

Important note - ALL items in the order which contains a pre-order will be shipped at the same time once the pre-order item arrives.

We cannot split the order once the order is made, nor can we add to the order. If you prefer to receive your 'in stock' items earlier than 4 weeks, you will need to place a separate order for these products.  

When purchasing a pre-order the estimated time of delivery is approximately 4 weeks. We endevour to deliver sooner than the specified time but cannot gurantee an exact shipping time. Unfortunately sometimes delays can happen, but we will contact you if we expect there to be delays. 

 

 

SPEND AND SAVE

Spend $100 to save $20

Spend $150 to save $40

Spend $200 to save $60

This offer is available from 11.45pm EST 10/07/2023 until midnight 14/07/2023.

Offer applies once per order.

There are no limits as to how many time you can use the offer.

Applies to all products including full price and sale items.

Gift vouchers are excluded from the offer. 

Natopia reserves the right to remove this promotion at any time. 

There is no exchange or refund for sale items. 

Discount is automatically applied at checkout. 

Buy 1 Full Priced item Get 50% off 1 Sale item

This offer is available online from 12am AEST, Friday 26th May 2023 until Monday 29th May. Offer applies when 1 full priced item and and 1 sale item is added to your cart. There is no limit to how many times this offer can be applied, eg: Buy 2 full priced items and you can get 50% off 2 sale items. Sale Excludes Gift Vouchers and not in conjunction with any other promotions or discounts. Discount applies at Checkout. Natopia reserves the right to remove this promotion at any time. There is no exchange or refund for sale items.

 

3 for $99* (15/05/24-20/05/24)

Purchase 3 items* for $99.00

The offer will be automatically applied at checkout. 

* Selected items only

If your total order is for more than 3 items, the cheapest items will apply
first and thus be included in the 3 for $99. So please be aware the cheapest items will be included first in the offer. 

There is no limit to how many times you can use the offer. Buy 3 for $99, 6 for $198, 9 for $297 and so on.

As we only stock limited quantities of each product, Natopia cannot guarantee the availability of stock during the sale period.

The offer cannot be used to purchase gift cards or mystery bags. The offer cannot be redeemed against a prior purchase. The offer is not available in conjunction with any other offer unless otherwise stated. Applicable refunds or credit notes provided will only reflect the purchase price of the item as displayed on the receipt, rather than the original ticket price.
For any queries regarding this promotion, please contact us here

 

COLOUR VARIATION

Due to variations in device and computer/monitor settings, we cannot guarantee colours will exactly match the colour of the product. Base/background colours may also appear differently on screen, especially very dark colours which may look black but may be dark blue or purple. We try to include background colours on the product page of items. If you are unsure of the background colour, please don't hesitate to contact us here.